Shipping policy

RELIVIO WELLNESS — SHIPPING POLICY

📦 Processing Time

Orders are processed within 0–1 business days of payment confirmation.

You will receive a dispatch confirmation email with tracking information once your order has been shipped.

🌍 Countries We Ship To

🇬🇧 United Kingdom
🇺🇸 United States
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand

🚚 Shipping Options & Delivery Times

🇬🇧 United Kingdom

Free Standard Shipping
2–5 business days

Premium — Tracked & Insured
£3.99 — 3–4 business days

Express — Priority Dispatch
£7.99 — 1–2 business days

🇺🇸 United States

Free Standard Shipping
5–10 business days

Premium — Tracked & Insured
$4.99 — 5–8 business days

Express — Priority Dispatch
$9.99 — 5–7 business days

🇨🇦 Canada

Free Standard Shipping
7–12 business days

Premium — Tracked & Insured
$5.99 — 5–9 business days

Express — Priority Dispatch
$11.99 — 5–8 business days

🇦🇺 Australia

Free Standard Shipping
7–14 business days

Premium — Tracked & Insured
$6.99 — 6–10 business days

Express — Priority Dispatch
$12.99 — 5–8 business days

🇳🇿 New Zealand

Free Standard Shipping
8–14 business days

Premium — Tracked & Insured
$7.99 — 6–10 business days

Express — Priority Dispatch
$13.99 — 5–7 business days

All delivery times are estimates from the dispatch date and do not include processing time.

📍 Tracking

All orders include tracking information.

You will receive tracking details by email once your order has been dispatched. Please allow up to 24 hours for tracking information to update after dispatch.

🛃 Customs, Duties & Taxes

Orders shipped to the United States, Canada, Australia, and New Zealand may be subject to import duties, taxes, or customs fees upon arrival.

These charges are the responsibility of the buyer and are not included in the product price or shipping cost.

We recommend contacting your local customs office for further information before placing your order.

⏱ Delays

Delivery times may occasionally be affected by high demand, public holidays, weather conditions, courier delays, or customs processing.

We appreciate your patience if a delay occurs.

📬 Lost or Damaged Orders

If your order has not arrived within the maximum estimated delivery timeframe, or if your item arrives damaged, please contact us immediately.

Email: support@reliviowellness.com

We will resolve the issue as quickly as possible.

✉️ Contact